Effective Date: July 18, 2026 · Last Updated: July 18, 2026 · Previous Version: July 12, 2026
Trivonex LLC ("Trivonex," "we," "our," or "us") operates the Trivonex mobile application and related services. Trivonex is a decision intelligence platform designed to help users evaluate decisions using AI-powered analysis tools including the Council (Opportunity, Risk, Judgment, Chairman), Evidence Mode, Ghost Mode, and the Tactical Six decision sliders.
By using Trivonex, you agree to the practices described in this Privacy Policy.
Trivonex helps users analyze decisions using artificial intelligence models and structured decision frameworks.
Because the app processes user-submitted prompts and decision-related inputs, privacy and transparency are important to us. This Privacy Policy explains:
• What information we collect
• How we use it
• Which third-party AI processors receive data
• How moderation and crisis detection systems work
• How subscriptions and analytics are managed
• Your rights and choices regarding your data
Trivonex is operated by Trivonex LLC, a Florida-based United States company.
We collect information in the following categories:
When using Trivonex, you may provide:
• Decision prompts and text inputs
• Account registration information
• Email address
• Subscription selections
• Customer support communications
• Feedback or report submissions
We strongly recommend that users do not include Social Security numbers, bank account information, credit card numbers, medical records, highly sensitive financial information, confidential business information, or other sensitive personal information in decision prompts or AI analysis requests.
We may automatically collect device type, operating system, app version, platform type, basic usage events, session timestamps, subscription status, and crash or diagnostic information.
If you purchase a subscription or consumable product, we receive transaction-related metadata and subscription status information through our subscription management provider.
We use collected information to:
• Provide AI-powered decision analysis
• Operate the Council and related features
• Process subscriptions and purchases
• Improve app stability and performance
• Detect abuse, fraud, or misuse
• Moderate harmful or unsafe content
• Respond to support requests
• Monitor app analytics and usage trends
• Surface crisis support resources when appropriate
• Maintain platform security and reliability
We do not sell personal information to third parties.
Trivonex transmits user-submitted decision prompts and related inputs to third-party AI providers for analysis and moderation.
These providers currently include:
• OpenAI (GPT-class models and embeddings)
• Anthropic (Claude-class models)
• Google (Gemini models)
The specific providers contacted depend on your subscription tier and feature usage. Free tier requests are processed by OpenAI. Pro tier requests using the Council are processed in parallel by OpenAI, Anthropic, and Google.
These providers may process prompts to generate decision analysis, power the Council, detect harmful or unsafe content, and support moderation systems.
OpenAI is used for Single Brain analysis (Free tier), for one of the Council models, and for embedding generation for crisis detection (using a text-embedding model).
Anthropic Claude models are used as one of the Council models.
Google Gemini models are used as one of the Council models (Pro tier).
When you request an analysis, your decision text and any slider values you have set may be sent to these providers. If you challenge a result, the prior analysis and your objection are additionally sent to all three providers. No user identifier — such as your user ID, email address, or device identifier — is sent to any AI provider.
Users should avoid submitting highly sensitive, confidential, financial, medical, or personally identifying information in prompts.
OpenAI, Anthropic, and Google are each contractually bound to provide the same or equivalent protection for the data shared with them as described in this policy, and content submitted through their APIs is not used to train their models.
Trivonex includes automated crisis detection systems designed to identify potential self-harm or suicide-related content.
Our detection systems may use keyword and pattern matching and embedding similarity analysis.
If crisis-related content is detected, Trivonex may interrupt normal analysis and instead display crisis support resources, including the 988 Suicide & Crisis Lifeline and the 741741 Crisis Text Line.
To reduce privacy risks, Trivonex does not store the raw text of crisis-related prompts in the crisis intervention logging system. Instead, the app stores a SHA-256 hash of the detected query, a timestamp, platform metadata, and non-content diagnostic information.
This information is stored in a Firestore collection called crisis_interventions.
The purpose of this logging is limited to security monitoring, abuse prevention, system integrity, and crisis system performance review.
Users may report AI-generated outputs through the in-app reporting system.
When a report is submitted, Trivonex may collect the report category or flag reason, an optional user note (up to 500 characters), a shortened snapshot of flagged content, the user ID, app version, platform type, and timestamp metadata.
Before storage, automated redaction systems attempt to remove or mask certain sensitive information, including email addresses, phone numbers, financial amounts, and credit card numbers.
Automated redaction is provided on a best-effort basis. While our systems are designed to identify and mask the patterns described above, no automated redaction system can be guaranteed to remove every instance of sensitive information. Users are responsible for avoiding the inclusion of sensitive personal data in their submissions.
Flagged content records are stored in a Firestore collection called flagged_sweeps.
This information is used solely for safety review, abuse investigation, moderation quality improvement, and platform integrity and compliance.
We do not use flagged content submissions for advertising purposes.
Pro users with Ghost Mode enabled have their decision queries processed without persistent storage. When Ghost Mode is on, queries are not retained after analysis is delivered.
Trivonex offers the following products:
• Pro Monthly — $19.99/month
• Pro Annual — $159.99/year
• Neural Pass — $9.99 consumable token pack (5 Council Reads, no expiration)
Subscription and in-app purchase management is handled through RevenueCat.
RevenueCat may receive your app user ID, transaction metadata, subscription status, and purchase platform information.
Payments themselves are processed by the Apple App Store or Google Play Store. Trivonex does not directly store full payment card information.
RevenueCat Privacy Policy: https://www.revenuecat.com/privacy
In addition to the AI providers listed above (§4), Trivonex relies on the following third-party processors for operational functions:
• RevenueCat — subscription and in-app purchase management. Receives app user ID, transaction metadata, subscription status, and purchase platform information. RevenueCat Privacy Policy: https://www.revenuecat.com/privacy
Trivonex uses cloud infrastructure and services provided by Google Firebase and Google Cloud Platform.
Data may be stored on servers located in the United States or other regions where our service providers operate.
We implement reasonable administrative, technical, and organizational safeguards designed to protect user information from unauthorized access, misuse, or disclosure.
We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:
• Account and subscription records are retained for as long as your account is active and for a reasonable period thereafter
• Flagged content records (flagged_sweeps) are retained for safety and compliance review purposes
• Crisis intervention hash records (crisis_interventions) are retained for system integrity monitoring
• Crash and diagnostic data is retained only as long as needed for stability monitoring and the purposes described in this policy
When information is no longer needed for the purposes described in this policy, we take reasonable steps to delete or anonymize it.
However, no internet-based service or storage system can be guaranteed completely secure.
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to request access to certain personal information, request correction of inaccurate information, request deletion of certain information, opt out of certain communications, and manage subscription settings through your app marketplace account.
You can delete your account and its associated data directly in the app at any time using the Delete Account option in your account settings. Deleting your account removes your account data from our systems, including your authentication record and associated data stored in Firestore.
You may also discontinue use of the app at any time.
To submit privacy-related requests, including requests to access or delete your information, contact privacy@trivonex.ai.
Trivonex is intended solely for users aged 17 and older. The app is designed for high-stakes adult decision-making and is not directed to anyone under 17. We do not knowingly permit registration by, or collect personal information from, users under the age of 17.
As an additional backstop, and consistent with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from any user under 17 — including, specifically, any child under 13 in a manner subject to COPPA — we will take reasonable steps to delete that information.
If you access Trivonex from outside the United States, you understand that your information may be transferred to and processed in the United States or other countries where our service providers operate.
By using Trivonex, you consent to such transfers where permitted by applicable law.
We may update this Privacy Policy periodically to reflect product updates, legal requirements, security improvements, and operational changes.
When significant changes are made, we may update the "Last Updated" date or provide additional notice within the app or website.
Continued use of Trivonex after updates become effective constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or Trivonex's privacy practices, contact:
Trivonex LLC
Florida, United States
privacy@trivonex.ai